Privacy Policy
This Privacy Policy explains how Purateck Solutions LLC ("Purateck," "we," "us" or "our") collects, uses, discloses and protects personal information when you visit our website, communicate with us, or purchase our products.
1. Company Information
Purateck Solutions LLC
1603 Capitol Ave, Suite 415, No. 617923
Cheyenne, Wyoming 82001, United States
Email: help@puratecky.com
Phone: +1 (725) 220-0066
2. Scope of This Policy
This policy applies to personal information collected through:
- Our website and online store
- Checkout and payment processes
- Customer service communications
- Email and marketing communications
- Promotions, surveys, and reviews
- Cookies and similar technologies
- Our service providers acting on our behalf
It does not govern websites, applications, or services operated independently by third parties.
3. Personal Information We Collect
Information You Provide — name, email address, telephone number, billing address, shipping address, order information, customer service messages, product reviews, marketing preferences, return and refund information, and any other information you voluntarily provide.
Payment Information — payments are processed through third-party payment processors. Our payment processors may collect your card number, expiration date, security code, billing address, and related transaction information. Purateck generally does not directly store complete payment card numbers or card security codes.
Transaction Information — products viewed or purchased, order dates and values, discounts used, shipping and delivery status, returns and refunds, and suspected fraudulent or unauthorized transactions.
Device and Usage Information — IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from IP address, date and time of access, shopping-cart activity, and cookie and similar technology identifiers.
4. How We Collect Information
We collect information directly from you, automatically through the website, from payment processors, from shipping carriers and fulfillment partners, from fraud-prevention providers, from analytics and advertising providers, from customer service platforms, and from publicly available sources where permitted by law.
5. How We Use Personal Information
We may use personal information to process and fulfill orders; verify and collect payments; arrange product shipment and delivery; communicate order and tracking updates; provide customer support; process cancellations, returns, and refunds; detect and prevent fraud, abuse, and security incidents; maintain and improve the website; understand website performance and customer preferences; personalize website content; send marketing communications where permitted; manage promotions and product reviews; maintain business, tax, and accounting records; enforce our policies and agreements; comply with legal obligations; and establish, exercise, or defend legal claims.
We will not use personal information for a materially different purpose without providing notice or obtaining consent when required.
6. How We Disclose Personal Information
Payment Processors receive information needed to authorize, process, and manage credit and debit card transactions.
Suppliers and Fulfillment Partners — because Purateck uses third-party fulfillment and dropshipping providers, we may provide suppliers with information necessary to fulfill an order, including customer name, shipping address, telephone number, email address where necessary, products ordered, and delivery instructions. Suppliers are permitted to use this information only for fulfillment, support, compliance, and related operational purposes.
Shipping Carriers — we disclose delivery information to postal services, couriers, freight providers, tracking services, and customs intermediaries.
Technology and Business Providers — we may use service providers for website hosting, ecommerce software, cloud storage, email delivery, customer support, analytics, advertising, fraud prevention, cybersecurity, accounting, and professional consulting.
Legal and Compliance Disclosures — we may disclose information when reasonably necessary to comply with law, regulation, court order, or legal process; respond to lawful government requests; protect customers, Purateck, or other persons; investigate fraud or security incidents; enforce our agreements; or establish, exercise, or defend legal claims.
Business Transfers — information may be disclosed or transferred in connection with a merger, financing, acquisition, restructuring, bankruptcy, or sale of some or all of our business or assets.
7. Sale, Sharing and Targeted Advertising
Purateck does not sell personal information to data brokers in exchange for money. We may use analytics, advertising pixels, or similar technologies that disclose certain online identifiers and browsing activity to advertising or analytics providers. Depending on applicable law, these activities may be considered a "sale," "sharing," or processing for targeted advertising.
Where required by law, eligible residents may request to opt out by contacting help@puratecky.com or by using any privacy-choice tool made available on our website.
8. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to keep the website functioning, remember shopping-cart contents, maintain security, save preferences, measure website traffic, understand product performance, detect fraud, personalize content, and support advertising.
Some cookies are necessary for the website to operate. Other cookies may be optional. Where required, we will request consent before placing nonessential cookies. You may also adjust your browser settings to block or delete cookies, although some website features may not work correctly.
9. Email and Marketing Communications
We may send transactional communications relating to orders, payments, shipping, security, returns, and customer support. We may send promotional emails where we have appropriate consent or another lawful basis.
You may unsubscribe from promotional emails by using the unsubscribe link contained in the message or by contacting help@puratecky.com. Unsubscribing from promotional messages will not prevent us from sending necessary transactional or service-related communications. For recipients in Canada, we will send commercial electronic messages in accordance with applicable consent, identification, and unsubscribe requirements.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including completing orders, providing customer support, maintaining accounting and tax records, preventing fraud, resolving disputes, enforcing agreements, and complying with legal requirements. Retention periods vary based on the type of information and applicable obligations. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
11. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, payment system, transmission method, or storage system is completely secure. We cannot guarantee that unauthorized access, loss, or misuse will never occur. You should use a secure device and network when submitting personal information and notify us promptly if you suspect unauthorized activity involving an order or account.
12. International and Cross-Border Processing
Purateck is based in the United States and uses service providers that may operate in the United States, Canada, and other countries. Personal information may therefore be processed or stored outside your state, province, or country. Information processed in another jurisdiction may be subject to access by courts, law enforcement, or government authorities under that jurisdiction's laws. We take reasonable steps to require service providers to protect information consistently with applicable contractual and legal requirements.
13. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to request confirmation of whether we process your personal information; access to personal information; correction of inaccurate information; deletion of personal information; a portable copy of certain information; withdrawal of consent; restriction of certain processing; opt-out from targeted advertising; opt-out from the sale or sharing of personal information; and review or appeal of a denied privacy request.
You may submit a request by emailing help@puratecky.com. Please include your name, email address, jurisdiction, and the nature of your request. We may need to verify your identity before responding. We will not unlawfully discriminate against you for exercising an applicable privacy right. Authorized agents may submit requests where permitted by law — we may require proof of authorization and identity verification.
14. Canadian Residents
Canadian residents may request access to or correction of personal information held by Purateck and may withdraw consent to certain processing, subject to legal and contractual restrictions. Questions or complaints concerning Canadian personal information may be submitted to our privacy contact at help@puratecky.com. We will investigate privacy concerns and respond within the time required by applicable law. You may also have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.
15. United States State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws, which may include access, correction, deletion, portability, and the ability to opt out of certain sales, sharing, profiling, or targeted advertising. Some privacy laws apply only when a business meets specified revenue, processing, or other thresholds. Purateck will honor requests to the extent required by the law applicable to the requester and our business.
16. Children's Privacy
Our website and products are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to delete it. Parents or guardians may contact help@puratecky.com with concerns.
17. Third-Party Websites
Our website may link to services operated by third parties. We do not control and are not responsible for the privacy, security, or content practices of third-party websites. Review the privacy policy of any third-party service before providing information.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The updated policy will be posted with a revised effective date. Where required, we will provide additional notice or obtain consent for material changes.
19. Contact Us
Questions, complaints, and privacy requests may be submitted to:
Purateck Solutions LLC
1603 Capitol Ave, Suite 415, No. 617923
Cheyenne, Wyoming 82001, United States
Email: help@puratecky.com
Phone: +1 (725) 220-0066